Terms of Service
Welcome to Neody IT. By acquiring subscriptions to our software packages (PaperPulse, Prastiqo, Lumina, FlowSync) or executing custom systems development contracts, you agree to comply with the terms specified below.
1. Services Availability & SLAs
Our software applications operate under detailed Service Level Agreements (SLAs) tailored to our enterprise clients. Downtime occurrences, maintenance windows, and ticket routing times are determined by active support contracts.
2. User Account Security
Clients are responsible for maintaining authorization integrity across isolated portal logins. Neody IT is not liable for data breaches triggered by weak administration passwords or compromised client-side tokens.
3. System Usage Restrictions
You agree not to reverse-engineer core synchronizations, bypass database throttle limits, or execute DDoS procedures against Neody IT hosting nodes. Violation triggers immediate contract suspension.
4. Intellectual Property
All custom components, database normalization scripts, and proprietary platform architectures compiled by Neody IT remain our intellectual assets, unless transfer terms are explicitly detailed in written B2B contracts.